State Farm® Insurance Agent Jim Jacobsen

"Friendly people, great customer service a pleasure to work with!"

"Great staff and always helpful. This review has nothing to do with them. But State Farm is no where near the company it used to be. My wife was involved in two car accidents in a twelve month period. One was hitting a curb on a foggy night blowing a tire and doing some damage. No other vehicle was involved. The second was an at fault accident which resulted in the air bags going off... State farm totaled the vehicle. After having State Farm on and off for 30 years they chose to not renew our auto policys. We now have better coverage with Progressive for less money. We also canceled all our remaining policys with State Farm, those are now insured with Auto Owners."

"I switched from a different agent and was welcome with open arms here. I called with questions before I switched over and Jose was so helpful and I knew then I was making the right choice."

"Very personable and involved in meeting your needs and wants."

"I have been with Jim's agency for over 30 years, great group to do business with, never had a problem!"

"Jim and his team are great. Always responsive and helpful!"

"Good insurance company and very helpful"

"Jim has been my agent for more than 20 years. I’ve had nothing but positive experiences. He takes a personal interest in your needs (and the community in which we all live) and his staff is great. I’ll never switch and I’m comfortable referring my friends and family knowing they’ll get the same level of service. Thank you for everything."

"To me, the best place , friendly people, answers all of your questions, always polite, no complaints at all. Thank you, guys, for all that you guys do😊😊😊"

"After being with them only 5 months they raised my insurance monthly price.i know that’s not Jim’s fault and it’s State Farm it’s self but when I called and spoke to the woman who represents State Farm (Jim) and she wasn’t very nice with me. I explained to her that I was with geico for years and never had a increase, only a decease. As your car gets older, not newer. She said that’s their policy but I wasn’t aware or have been told it would go up every 6 months, or I wouldn’t have switched car insurance. I am currently unemployed and every cents matters and I don’t feel like this was right and don’t feel as if I was heard when I called to speak about it. UPDATE. Since then Jim has reached out and spoke to me regarding the employee(who was rude to me) and made me feel heard and that’s all I wanted! He explain to me that he can help as much as he can regarding policy prices but at the end of the day State Farm is the one who controls it. That’s all I wanted to know and hear and I am glad he made the effort to take the time to explain it to me. He has helped me with my billing cycle issues and anything else I needed!"

"My guy for 20+ years the entire team is very attentive and helpful"

"I have several policies here and get excellent service at every turn. I had a difficult issue to deal with and the owner Jim went above and beyond to get it handed. Great people!"

"Jim is the absolute best! I’ve been working with him for years and he has never let me down. Today I hit some debris on my 3-hour drive to a wedding and he answered the phone immediately, got me set up with a body shop and rental right away! Only took a couple hours to get back on the road to the wedding. Forever grateful for you Jim!"

"I was in an accident with an out of state driver and there were some problems. Ruth at Jim Jacobsens State Farm went above and beyond, in my opinion, to get this resolved. Thank you Ruth!"

"My family always receives the best service when working with Jim Jacobsen's State Farm office! Ruth was wonderful in making sure I received the best deal on insurance for my first car!!"

"Jim Jacobsen State Farm Always there when we need him. A very courteous and knowledgeable staff. Thanks Jim"

"Everyone is always very nice and helpful in the office. Jim goes the extra mile whenever I need him and made my claims process go smoothly."

"Jim Jacobson’s office is the best! I’ve been with them 10+ yrs when in Dyer and didn’t change when I relocated to St John. Ruth is always super helpful and prompt! She offers convenience by assisting in person, phone and even email! Ruth even assisted with my family referrals! Thank you Ruth!"

"I have been a client of Jim and his team (Ruth, Gail and Jose) for many years. We have been extremely happy with the care and service received by everyone in his office. Jim is licensed in IN and IL which allowed us to keep him as our agent when we moved and on less thing we needed to worry about. I was recently dealing with a claim that Jim helped facilitate and expedite. He personally reached out to me on several occasions to assist and inform. True talent in the industry."

"I have worked with Jim for decades for both my business and personal insurance needs. Also his staff, Ruth in particular, is extremely knowledgeable and ALWAYS helpful. It has been a privilege and a blessing to have been associated with them for so long!!"

"The team goes above and beyond to get Questions answered and any issues resolved in a timely manner. Happy Holidays ..."

"Recently Jim went out of his way, over and above, to help us get our car windshield repaired after some stones hit it. We have always had excellent service from Jim and his employees. Highly recommend them."

"Jim and his team are wonderful to work with! Honesty and integrity are just a few of the attributes that I have encountered over the years. I highly recommend Jim as the best insurance agent I have ever done business with!"

"Ruth, especially, has always gone above, and beyond to help me. She's far much more than my insurance agent, she's actually a friend. Everyone at Jim Jacobsen STATE FARM in Dyer, IN. Is fantastic. I would never want to deal with any other State Farm agency!"

"Jim has been my agent for 30 years service has been outstanding"